How we can help

Are your clinical research sites doing all they can to give trial participants the best possible experience? It’s not always easy to know what keeps patients motivated during a trial and we know investigators are busy with limited time to think about it.

But this is an important parameter for study success: ensuring sites are performing optimally will help patients stay engaged right to the end of your trial. We know of clinical trials for seemingly effective treatments that ultimately failed because too many patients dropped out during the course of the research.

As leaders in the provision of site optimisation services, we make sure this doesn’t happen to you. We support sites to optimise their performance and provide the best possible patient experience, so that you can focus on your research.

We have more than eight years’ experience of working with leading pharmaceutical companies and Clinical Research Organisations (CROs) in this area.

Responding to Covid-19

Globally, patient recruitment into clinical trials has changed. The industry is starting to reopen sites and countries to enrolment, however due to the impact of the pandemic, many sites may require additional support to achieve enrolment targets.

How can Innovative Trials help?

With over 10 years experience as a global provider of patient recruitment and retention services in over 50 countries globally, we have launched our Site Recruitment Needs Assessment. This new service has been developed to support the industry to establish a baseline of the site’s recruitment status, which takes into consideration how COVID-19 has impacted the patient recruitment funnel. 

Once newly discovered recruitment constraints at the protocol, patient and operational level are assessed, your site and study team will be equipped with site, country and global level insights to further optimise enrolment for the project. A recommendations report will be provided to get you started, however we are also able to come along on the journey to support the implementation of the plan.

What’s included in the Recruitment Needs Assessment?

For more information on how we can help you respond to the current situation and plan for getting your clinical trials back on track please get in touch info@innovativetrials.com

Clinical Enrolment Managers

Working across more than 55 countries and 65 languages

Our Clinical Enrolment Managers (CEMs) are experienced clinical research professionals who take the time to understand the trial design and architecture of each site. They cover more than 55 countries and can work with investigators in their local language, either over the phone or in person.

Our CEMs create site specific recruitment strategies and implementation plans, which benefit from our extensive global experience in recruitment best practices. They review sites’ pre-screening process, patient pathway and referral process to maximise site enrollment potential. And they look at site-level risks to performance and put strategies in place to mitigate these.

Community Outreach

Breaking down barriers to clinical trial participation

We are dedicated to removing barriers to participation across whole communities. Our Community Outreach Specialists, who are based around the world, work locally in communities and with community physicians to share study information with potential participants.

Our team can also:

  • advise sites on services that will make it easier for patients to take part in clinical trials and encourage their participation, such as clinic timings and transport assistance
  • provide localised, relevant information presented in an appropriate way to help increase understanding of your study with potential participants and the physicians likely to refer them

Chart Review

Supporting your pre-screening process

Identifying potential, eligible patients for your trial is vital, but study sites often lack the time or resource necessary to do the chart review or database search. Let us help. We have extensive experience in pre-screening and our Nurse Practitioners are on hand to perform a chart review either onsite or remotely.

Physician Referral Networks

Optimising your patient referral pathway

We know that physicians and nurses are interested in discussing clinical trials with their patients, but cite a lack of time and study information as the main reasons for not referring patients*. We bridge the gap between study sites and those healthcare professionals with the ability to refer patients.

Our services in this area include:

  • working with sites to generate a unique patient referral pathway, which is specific to each site, to make referrals easier for healthcare professionals
  • proactively managing the referral pathway to maintain a steady stream of referrals
  • networking events for physicians and nurses that are designed to raise the profile of your study
  • creating study information kits for referring healthcare professionals
  • direct communication between investigators, physicians and nurses during and after the clinical trial

* Tufts Impact Report, 2017

Site Engagement and Training

Helping you to keep staff performing at their best

Sites that are motivated and engaged drive study success and recruitment. But we know that they are busier than ever and taking the time to ensure staff are performing at their best can be difficult.

We support study sites to elevate their performance through site engagement plans, recruitment workshops and training, site communications and training for Clinical Research Associates. We also work with sites to set up appreciation and recognition programmes.

To find out how others have benefited from our support, take a look at our Case Studies.

Need support to recruit patients to your clinical trial?
Contact us to find out how we can help you.


Therapy Areas

We have extensive experience of study phases Ib to IV, adults and paediatrics and both acute and chronic conditions.

  • Intra abdominal pain
  • Post operative pain
  • Non Alcoholic Fatty Liver Disease (NAFLD)
  • Non Alcoholic steatohepatitis (NASH)
  • Hypercholesterolaemia
  • Type II Diabetes
  • Anaemia
  • Haemophilia
  • Sickle Cell
  • Thrombocytopenia
  • Osteoarthritis
  • Atopic Dermatitis
  • Hidradenitis Suppurativa
  • Psoriasis
  • Crohn’s Disease
  • Ulcerative Colitis
  • Bacterial infection – Sepsis
  • C-Diff
  • Intra-abdominal infectious disease
  • Pneumonia
  • Ankylosing Spondylitis
  • Alopecia
  • Asthma
  • Atopic Dermatitis
  • Crohn’s Disease
  • Hidradenitis Suppurativa
  • Lupus
  • Nasal Polyps
  • Psoriasis
  • Psoriatic Arthritis
  • Rheumatoid Arthritis
  • Ulcerative Colitis
  • Vitiligo
  • Alzheimer’s Disease
  • Epilepsy
  • Depression
  • Duchenne Muscular Dystrophy (DMD)
  • Dyskinesia in Cerebral Palsy
  • Migraine
  • Multiple Sclerosis
  • Parkinson’s Disease
  • Schizophrenia
  • Acute Myeloid Leukaemia
  • Basal cell carcinoma
  • Bladder Cancer
  • Breast Cancer
  • Colorectal Cancer
  • Gastric Cancer
  • Head & Neck Cancer
  • Liver cancer
  • Lung Cancer
  • Lymphoma
  • Metastatic bone pain
  • Myelofibrosis
  • Mutant Tumours
  • Ovarian Cancer
  • Pancreatic Cancer
  • Prostate Cancer
  • Solid Tumour
  • Treatment Resistance post cancer treatment
  • Urothelial Cancer
  • Asthma
  • COPD
  • Over-active bladder
  • Pneumonia
  • Urinary Tract Infection
  • Birth control
  • Interstitial cystitis
  • STD Prevention
  • Urinary Tract Infection