Human-firstpatientrecruitmentand retention.
We help sites and sponsors bring the right patients into trials, and keep them there.
Previous results
- +69%Randomisation
rate - 36.5%Reduction in
screen failure rate - +123%Increase in
qualified leads - +46%Enrolment
rate - 97%Patient satisfaction,
Navigator
Independently owned. Globally trusted.
Focused on one thing: getting patients into trials, and keeping them there.
At Innovative Trials, we help clinical trials work better for the people at the heart of them: the patients, families and sites taking part.
We bring together patient recruitment, engagement and retention solutions that help sponsors connect with the right people, support them throughout their journey and make taking part in research easier.
From study materials and creative campaigns to site support, patient navigation and human-led support, our teams work alongside sponsors to solve the real-world challenges that can make clinical trials harder for people to join, understand and stay in.
With global reach, local expertise and a genuinely human approach, we combine strategy, creativity and practical delivery to create solutions that work for both the study and the people behind it.
Because better trials start with understanding the people in them.
We keep it simple
Sites worked with directly, until the targets are met
Clinical Enrolment Managers working side by side with your sites, unblocking recruitment and retention challenges and sharing what's working elsewhere.
Support that lasts the whole study, not just the sign up
A patient support centre for participants, carers and families, from first interest through to the end of the study.
Study branding that patients actually respond to
Study branding and patient recruitment materials, study websites and prescreening, and digital campaign execution.
Communities that already understand, before you ask
Academy educators meet people face to face, explain what trials involve, and answer questions recruitment never has time for.
A reason for a child to want the next visit
A patch at every visit, built with the Oliver Patch Project, so paediatric participants feel supported through their clinical trial journey.
Retention should feel supported, not sustained
Retention solutions that make participation easier, from patient education and communications to practical retention items.
- 150+Languages
translated - 50,000+Site support
calls - 100+Conditions
covered - 27,500+Patient support
calls - 600+Clinical trials
supported - 9,700+Patients directly
supported - 70+Countries
reached
150+languages translated
100+conditions covered
600+clinical trials supported
Built for the trials that cannot afford to slip.
Recruitment is not a mailing list. It is a conversation, with sites that need a hand and patients who never heard the trial existed. We connect the right people, remove barriers, and turn awareness into action.
About Us70+ countries supported
Already through the front door.
- 0:00 / 1:43
David SpraulVendor Operations Manager, Premier ResearchRead David Spraul's testimonial as text - 0:00 / 1:25
Megan LilesVice President of Clinical Operations, Biotechnology CompanyRead Megan Liles's testimonial as text
When in a study should we bring you in?
The earlier the better. At feasibility we pressure-test enrolment assumptions before they harden into a timeline. We're also brought in mid-study as a rescue, and our coaching calls lift enrolment at any stage. With 16 years across countries and therapeutic areas, we know what's worked before, and what hasn't.
What makes you different from a typical CRO?
We're not a CRO. We're a specialised patient recruitment and retention expert, 16 years deep in exactly that. We're privately owned too, so recommendations are made for the study, not shareholders. Our Clinical Enrolment Managers work in person, in the local language and culture, not from a script or a template.
Do you replace our site staff, or work alongside them?
Alongside, always. Your clinical research associates and site-facing teams keep oversight, compliance and protocol. Our Clinical Enrolment Managers take on one thing: patient recruitment. Site coordinators keep the day job, we take the extra layer of admin and outreach off their plate, not their role.
How do you work across countries and languages?
With people who are already based within the country. Our Clinical Enrolment Managers and Patient Navigators work in 70+ countries and 150+ languages, in the language a patient or site actually speaks. No interpreters, no central hub, no generic scripts.
What's your track record on audits and inspections?
16 years, thousands of studies, still audit ready. We don't scramble when an audit's announced, because established processes, robust documentation and experienced teams are how we operate every day. Onboarding us means onboarding a partner that's already ready to go, not starting from scratch.
- 50,000+Site support
calls - 9,700+Patients directly
supported - 100+Conditions
covered - 70+Countries
reached - 27,500+Patient support
calls - 600+Clinical trials
supported - 150+Languages
translated
Clarity on your enrolment risk starts with one conversation.