Founded in 2010

Getting new treatments to the patients who need them, sooner

The Innovative Trials team outside Innovative House, some on the balcony under the company sign and the rest on the lawn below

Our Story

2010-2012

Where it began

Two clients. One big idea. Innovative Trials was born in 2010, followed by our first employee, our first UK office and the launch of 1:1 Site Support & Coaching. Small team. Big ambition.

2013-2014

Growing pains?

10+ employees. 5 clients. 20 sponsors. And 10,000 Site Support & Coaching calls. We were still small enough to know everyone's coffee order. Just.

2016-2018

Getting Serious

A Leadership Team. Dedicated business units. A bigger UK office. 50+ sponsors. 20,000 Site Support & Coaching calls. The small team had become a serious business. Mostly.

2019

A place of our own

We moved into Innovative House, our new UK headquarters. Yes, we named the building. And yes, we're still quite fond of it.

2020

Quite a year

A Queen's Award for Enterprise: International Trade. 70+ employees. 80+ sponsors. Not bad for the year the world decided to become exceptionally complicated.

2021-2022

Best in business

Won the Best Patient Recruitment Company Award (GHP Healthcare and Pharmaceutical), growing to 25+ clients, then crossing the Atlantic with the launch of our US entity. Patient recruitment had officially gone international.

2023

New ways to support

US Commercial leadership joined the team. Our Patient Support Centre launched. And we passed 40,000 Site Support & Coaching calls. More reach. More support. Same human approach.

2024

More than momentum

The Retention Patch Programme launched. Kate Shaw won Woman in Pharma. Our first Non-Executive Chairman joined us. Three very different milestones. One very busy year.

2025

Top 10 territory

Celebrated our 15th anniversary. Working directly with 3 of the Top 10 pharma companies. Indirectly with all 10. Then came the SCRS Standout Award. We'll admit it, that one felt good.

2026

Still not done

First COO. Best in Show at SCOPE. Innovative Trials Academy launched. 50,000 Site Support & Coaching calls. 10,000 material shipments. 9,700 patients supported. 27,500 Patient Support Centre calls. And counting.

  • 150+Languages
    translated
  • 50,000+Site support
    calls
  • 100+Conditions
    covered
  • 27,500+Patient support
    calls
  • 600+Clinical trials
    supported
  • 9,700+Patients directly
    supported
  • 70+Countries
    reached
Leadership Team

The people making sure we do not get stuck.

  • Kate Shaw

    Founder & CEO
  • Dave Watkins

    CIO
  • Eloise Moffett

    VP, Commercial
  • Ian Keith

    Finance Director
  • Anita Owen

    COO

Not values on a wall. Values in the room.

H.E.R.O.: Honesty and Integrity, Excellence, Results Driven, One Team

H.E.R.O.

  • Honesty

    We say what we think, kindly and early. Feedback goes both ways, mistakes are talked about openly, and nobody has to pretend a problem isn't there.

  • Excellence

    We hold ourselves to a high standard and help each other reach it, with the training, time and support to keep getting better at what we do.

  • Results-driven

    We know what we're working towards and why it matters to patients. Good work is noticed and celebrated, and everyone can see how their part moves a study forward.

  • One team

    Across the UK, the US and every country we work in, we pitch in for each other. No one is left to carry a hard week alone, and every voice in the room counts.

An airmail postcard headed Our Global Reach, with the line P.S. it barely fits on a postcard, filled with the names of every country Innovative Trials has supported trials in.
Countries Innovative Trials has supported trials in:
  • Albania
  • Argentina
  • Armenia
  • Australia
  • Austria
  • Bangladesh
  • Belarus
  • Belgium
  • Bosnia & Herzegovina
  • Brazil
  • Bulgaria
  • Canada
  • Chile
  • China
  • Colombia
  • Croatia
  • Czech Republic
  • Denmark
  • Dominican Republic
  • Estonia
  • Finland
  • France
  • Gambia
  • Georgia
  • Germany
  • Ghana
  • Greece
  • Haiti
  • Hong Kong
  • Hungary
  • India
  • Ireland
  • Israel
  • Italy
  • Japan
  • Jordan
  • Kazakhstan
  • Kenya
  • Latvia
  • Lebanon
  • Lithuania
  • Malaysia
  • Mexico
  • Moldova
  • Morocco
  • Netherlands
  • New Zealand
  • North Macedonia
  • Norway
  • Oman
  • Peru
  • Philippines
  • Poland
  • Portugal
  • Puerto Rico
  • Qatar
  • Romania
  • Russia
  • Saudi Arabia
  • Serbia
  • Slovakia
  • Slovenia
  • South Africa
  • South Korea
  • Spain
  • Sweden
  • Switzerland
  • Taiwan
  • Thailand
  • Tunisia
  • Turkey
  • Uganda
  • Ukraine
  • United Arab Emirates
  • United Kingdom
  • United States of America
Commitment

Equality and diversity commitment

Innovative Trials is committed to removing discrimination from its processes, from its culture, and from the way patient populations are recruited into the trials it supports. Our Culture & Employee Forum exists to help build an organisation where the working environment is accessible and responsive, and where every employee can contribute, develop and flourish at work, whatever their personal characteristics.

Contact Us
Great Place To Work Certified, UK, November 2025 to November 2026

Growing fast, built by people who mean it.

Here we grow again.

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