Terms of Use

1What these Terms cover

These Terms tell you the rules for using the Innovative Trials corporate website (the “website”). They apply to your use of the website and the general information, resources and materials made available through it.

These Terms do not govern the services Innovative Trials provides to clients, sponsors, clinical research organizations, sites or other customers. Separate contracts, statements of work, service agreements or other terms will apply to the supply of those services and will take priority in relation to them.

Separate terms or notices may also apply to recruitment, job applications, study-specific websites, portals, forms or other services if these are offered separately from this corporate website.

2Who we are and how to contact us

This website is operated by Innovative Solutions Group Limited, trading as Innovative Trials (“Innovative Trials”, “we”, “us” or “our”) company number 13947730, registered in England at the registered address Innovative House, Avenue One, Letchworth Garden City, United Kingdom, SG6 2WW.

To contact us about these Terms, please email quality@innovativetrials.co.uk

3Other terms that may apply

Our Privacy Policy explains how we collect, use and protect personal information. Our Cookie Policy explains how we use cookies and similar technologies. These documents should be read alongside these Terms.

If you enter into a commercial relationship with Innovative Trials, use a separate service, apply for a role or engage with a study-specific process, additional terms or notices may apply to that relationship or activity.

4Accessibility

Innovative Trials is committed to making this website accessible and usable by as many people as possible.

If you experience difficulty accessing any part of the website, require information in a different format, or have an accessibility-related question or concern, please contact our Quality team at quality@innovativetrials.co.uk.

We welcome feedback that helps us identify and improve accessibility issues on our website.

5Changes to these Terms and to the website

We may update these Terms from time to time. The current version will be published on this page and will show the date on which it was last updated. Changes will apply from the date they are published unless we state otherwise.

We may update, change, suspend, withdraw or restrict any part of the website for business, operational, legal or security reasons. The website is made available free of charge and we do not guarantee that it, or any content on it, will always be available or uninterrupted.

You are responsible for ensuring that anyone who accesses the website through your internet connection is aware of these Terms and complies with them.

6Permitted use of the website

You may use this website only for lawful purposes and in accordance with these Terms.

You must not:

• use the website in any way that breaches applicable law or regulation;
• attempt to gain unauthorized access to the website, the server on which it is hosted, or any connected system, database or network;
• introduce viruses, malware, malicious code or other material that could damage or interfere with the website or another user’s device or data;
• interfere with, disrupt, overload or impair the operation or security of the website;
• impersonate another person or misrepresent your identity or affiliation;
• collect or harvest personal information from the website unlawfully; or
• use website content for any unlawful, misleading or unauthorized commercial purpose.

We may suspend or restrict access where we reasonably believe this is necessary to protect the website, our systems, our users or our legal rights.

7How you may use material on the website

Unless stated otherwise, Innovative Trials and/or its licensors own or license the intellectual property rights in this website and its content, including text, graphics, logos, images, video, audio, software, design, layout and database content.

You may view, download and print reasonable extracts from the website for your own lawful personal or internal business reference, provided that you do not alter the content and retain all copyright, trademark and other proprietary notices.

Except as permitted by applicable law or expressly authorized by us in writing, you must not copy, reproduce, republish, distribute, sell, license, modify, create derivative works from, publicly display or commercially exploit a substantial part of the website or its content.

The Innovative Trials name, logo and other brand elements may be protected by trademark and other laws. You may not use them in a way that suggests endorsement, affiliation or approval by Innovative Trials without our prior written permission.

8Text and data mining, scraping and automated access

You must not use robots, bots, spiders, scrapers or other automated tools to access, copy, monitor, extract, republish or commercially exploit material from the website, except where this is permitted by applicable law or with our prior written permission.

Nothing in this section prevents activity that we are not legally entitled to restrict.

9Do not rely on information on this website

The content on this website is provided for general information only. It is not intended to amount to professional, medical or other specialist advice on which you should rely. You should obtain appropriate professional or specialist advice before taking, or refraining from, action based on website content.

We use reasonable efforts to keep information accurate and up to date, but we do not guarantee that all content will always be complete, current, error-free or suitable for a particular purpose.

10Medical and clinical research information

This website may contain general information about medical conditions, clinical research and clinical trials. This information is provided for general information only and does not constitute medical advice, diagnosis or treatment.

You should not rely on information on this website when making decisions about your health or medical treatment and should seek advice from an appropriately qualified healthcare professional.

References to clinical trials, treatments or study results do not guarantee eligibility for participation in a clinical trial or any particular medical or therapeutic outcome.

11Third-party websites and services

This website may contain links to websites, platforms or services operated by third parties. These links are provided for information and convenience only. We do not control third-party websites and are not responsible for their content, availability, security, privacy practices or terms of use.

The inclusion of a link does not, by itself, mean that Innovative Trials endorses or recommends the third party, its website or its products or services.

12Website security and viruses

We take reasonable steps to protect our website and systems, but we do not guarantee that the website will be secure or free from bugs, viruses or other harmful material at all times.

You are responsible for using appropriate security measures, virus protection and device settings when accessing the website or downloading content from it.

13Rules about linking to our website

You may link to our home page, provided that you do so in a way that is fair and legal and does not damage our reputation or suggest any form of association, approval or endorsement where none exists.

You must not frame the website on another site or establish a link from a website that you do not own or control without appropriate permission. We reserve the right to withdraw linking permission where reasonably necessary.

If you wish to make any other use of website content, please contact us using the details in section 17.

14Privacy and personal information

We will handle personal information collected through the website in accordance with our Privacy Policy and any more specific privacy notice presented at the point of collection. Our Cookie Policy provides further information about cookies and similar technologies.

Please do not send sensitive health information, confidential business information or other highly sensitive material through a general website contact form or general email address unless we have specifically asked you to do so and provided an appropriate method for submission.

15Our responsibility for loss or damage

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.

Different limitations and exclusions of liability may apply to the supply of Innovative Trials’ services. Those will be set out in the contracts or other terms governing the relevant services and are not covered by these Website Terms of Use.

If you use this website for business purposes, to the fullest extent permitted by law we will not be liable for indirect or consequential loss, loss of profits, revenue, business, contracts, anticipated savings, goodwill, data or business opportunity arising from use of, inability to use, or reliance on this website or its content.

If you use this website as a consumer, we are responsible for loss or damage that is a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill where applicable. We are not responsible for business losses suffered by consumers.

Some jurisdictions do not allow certain exclusions or limitations of liability. Where those rules apply, the relevant exclusion or limitation will apply only to the maximum extent permitted by law.

16International use, governing law and jurisdiction

Innovative Trials operates internationally and this website may be accessed from multiple countries, including the United Kingdom and the United States. We do not represent that every item of content is appropriate, available or legally permitted in every jurisdiction.

These Terms, their subject matter and their formation, and any non-contractual disputes or claims arising out of or in connection with them, are governed by the laws of England and Wales.

The courts of England and Wales will have jurisdiction in relation to disputes arising out of or in connection with these Terms, subject to any mandatory right you may have as a consumer or resident of another jurisdiction to bring proceedings elsewhere or rely on mandatory protections under applicable local law.

17Contact us

If you have questions about these Terms, please contact us at:

Email

quality@innovativetrials.co.uk

Company

Innovative Solutions Group Limited, trading as Innovative Trials

Company number

13947730, registered in England

Registered address

Innovative House, Avenue One, Letchworth Garden City, United Kingdom, SG6 2WW