Materials that get read, not just approved
Each piece must make sense instantly, whether it is skimmed by a study participant with five minutes to spare, or a clinic coordinator managing back-to-back appointments.
Most study materials are written for the protocol, not the patient.
For Patients
Our in-house medical writers and creative designers develop materials that inform, engage, and inspire action. Through collaborative workshops and insight-led messaging, we create clear and compelling content to help patients understand and connect with your trial.
For Healthcare Professionals
Site staff need materials that are clear, practical, and easy to navigate in fast-paced clinical environments. We create professional resources that support patient screening, trial conduct, protocol compliance, and data integrity throughout the study lifecycle, helping sites work efficiently and consistently across every stage of the trial.
We also develop engaging materials for referring physicians, helping them confidently communicate trial opportunities to patients and support successful recruitment through trusted clinical relationships.
What we hear
Written to be approved, not to be read
A leaflet that has been through review three times is accurate and unreadable. The patient it was written for gets to the second paragraph.
Translated, not localised
A direct translation carries the sentence and loses the point. What lands word for word in one country doesn't land the same way in another.
Nowhere to go once interested
A campaign sends someone looking for the study and finds them a registry entry. The interest does not survive the search.
- 600+Clinical trials
supported - 100+Therapeutic
indications - 70+Countries
served - 150+Translated
languages - 10,000+Global materials
shipments
This is howwe do it
A person, not a protocol number
A patient recognises themselves in the materials: personas that they can recognise.
Say it like you mean it
Patient-facing copy in relatable language, checked for accuracy, not rewritten back into the protocol.
From an ad to an answer
A study website with prescreening: read the advert, get an answer in five minutes, not a registry entry.
Speak local
Produced in the languages patients actually speak, with local context, including dialects.
What the materials work includes
Trial Websites and Digital Recruitment
We provide end-to-end web development services to design, build, and launch trial websites quickly and efficiently. Our websites create seamless patient experiences while supporting recruitment goals from day one.
We can also incorporate pre-screening tools to help identify potentially eligible patients early, reducing the burden on trial sites and improving referral quality.
Digital Campaigns and Video Content
Our digital advertising campaigns help raise awareness, increase engagement, and connect patients directly to your trial websites and participating sites. Every campaign runs on a Reach-Engage-Recruit model, benchmarked against KPIs and optimised throughout, with regular reporting so you always know how it's performing.
Specialist Healthcare Translations
We help you reach eligible patients globally through expert translation services tailored to the healthcare and clinical research environment. Combining AI-enabled efficiencies with professional human review, we deliver accurate, certified translations within your timelines and budget.
Local Expertise and Regulatory Confidence
Our in-country expertise ensures materials are culturally appropriate, locally relevant, and compliant with regional regulatory requirements.
Global Print and Distribution
Our print and logistics specialists ensure your materials are produced to a high standard and delivered reliably to trial sites worldwide, including expedited shipping when timelines are tight.
Retention and Support Materials
We also source, brand, and distribute patient retention items designed to support comfort, convenience, and engagement throughout the trial journey, helping strengthen the overall patient experience. Every item is chosen with real thought given to suitability, accessibility, shipping restrictions and sustainability, not just branding.
Study branding and a visual identity patients recognise
Patient-facing recruitment materials, written to be read
A study website with a person on the other side
Digital campaigns that reach the right patients
Site materials, made for the clinic's own waiting room
More than 150 languages, always localised
Printing and shipping
- 150+Languages
translated - 50,000+Site support
calls - 100+Conditions
covered - 27,500+Patient support
calls - 600+Clinical trials
supported - 9,700+Patients directly
supported - 70+Countries
reached
Do you handle ethics submission?
We prepare submission packages for the local ethics committee, localised for that country, so approval moves quickly with no roadblocks.
Can you work with our existing brand?
Yes. A study identity has to sit under the sponsor's brand rather than compete with it, and most of this work is done inside guidelines somebody else wrote.
How many languages can you produce in?
More than 150, across the 70-plus countries we have supported trials in, with local context rather than a direct translation.
Do you run the media buying as well?
No, a media vendor manages media buying and placement entirely. We produce the copy and creative artwork, plus the study website, prescreening and referral handling behind it.
How do we see whether it is working?
Through to a screening visit rather than to a click. Pre-screens completed, referrals that reached a site, and which channel and which language they came from.
Who actually writes our materials?
In-house medical writers and designers. 71% of our wider team has worked in pharma, CROs or on trial sites themselves, so they know what actually needs saying.
Clarity on your enrolment risk starts with one conversation.